How Deposits Work

A deposit is when you send cryptocurrency from an external wallet to your XamanProtocol deposit address. Once received and reviewed, the funds are credited to your account balance and become available for staking.

Step 1 — You Send Funds

You send XRP or XLM from your personal wallet to your unique XamanProtocol deposit address. Include the required memo/destination tag so we can identify your transaction.

Step 2 — Transaction Detected

Our system monitors the blockchain and detects your incoming transaction. A deposit record is created in your account with status Pending.

Step 3 — Admin Review

Our team verifies the transaction on-chain, confirms the amount, and checks that the correct memo/destination tag was included. This typically takes 1–24 hours.

Step 4 — Approved & Credited

Once approved, your account balance is updated and your deposit shows as Active. The funds are now available for staking or withdrawal.

Manual review allows us to:

• Verify the transaction is genuine and confirmed on-chain
• Ensure the correct memo/destination tag was used (so we can attribute the deposit to your account)
• Flag any suspicious or unusually large transactions for compliance review
• Prevent processing errors that could result in misdirected funds

• XRP deposits: 1–6 hours in most cases. The XRP Ledger confirms in 3–5 seconds, but admin review adds processing time.
• XLM deposits: 1–6 hours. Stellar settles in 5 seconds but requires review.
• Weekends/Holidays: Up to 24 hours during periods of reduced staffing.
• Large deposits: May require additional verification and take up to 48 hours.

If you send a deposit without the required memo or destination tag, we cannot automatically attribute the transaction to your account. In this case:

1. Contact support with your transaction hash (TXID) and the amount sent.
2. Our team will manually look up the transaction and credit your account.
3. This process may take additional time — always include your memo to avoid delays.